Regarding upcoming public holiday

Christmas and New Year

Our team will be unavailable on 25 Dec, 26 Dec and 1 Jan. We'll be back to assist you on the following business days. Wishing you a joyful festive season!

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Delivery Checker

We currently deliver to Melbourne, Sydney, Brisbane, Perth, Adelaide, Hobart and some regional areas. Enter your suburb and postcode below to see delivery cut offs and delivery days.

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Holiday Delivery Schedule

Christmas & New Year

Due to the upcoming public holidays, please note the following delivery schedule changes:

VIC:

No Deliveries:

  • Wednesday 25 December 2024
  • Thursday 26 December 2024
  • Wednesday 1 January 2025
  • Thursday 2 January 2025

Order Deadlines:

  • To ensure delivery on Friday 27 December 2024, place your order by Monday 23 December 2024
  • To ensure delivery on Friday 3 January 2025, place your order by Monday 30 December 2024

NSW/ACT:

No Deliveries:

  • Wednesday 25 December 2024
  • Thursday 26 December 2024
  • Sunday 29 December 2024 - Thursday 2 January 2025

Order Deadlines:

  • To ensure delivery on Friday 27 December 2024 or Saturday 28 December 2024, place your order by Sunday 22 December 2024
  • To ensure delivery on Friday 3 January 2025 or Saturday 4 January 2025, place your order by Sunday 29 December 2024

QLD:

No Deliveries:

  • Thursday 26 December 2024
  • Sunday 29 December 2024
  • Monday 30 December 2024
  • Thursday 2 January 2025

Order Deadlines:

  • To ensure delivery on Friday 27 December 2024 or Saturday 28 December 2024, place your order by Sunday 22 December 2024
  • To ensure delivery on Friday 3 January 2025 or Saturday 4 January 2025, place your order by Sunday 29 December 2024

SA:

No Deliveries:

  • Thursday 26 December 2024
  • Thursday 2 January 2025

Order Deadlines:

  • To ensure delivery on Friday 27 December 2024 or Saturday 28 December 2024, place your order by Sunday 22 December 2024
  • To ensure delivery on Friday 3 January 2025 or Saturday 4 January 2025, place your order by Sunday 29 December 2024

TAS/WA:

No Deliveries:

  • Wednesday 25 December 2024
  • Wednesday 1 January 2025

We apologise for any inconvenience this may cause and appreciate your understanding.

Delivery FAQS

How is the food delivered?

Our meals are delivered chilled, via refrigerated transport.

Your meals will be packed into an insulated cardboard box with a cooling gel pack. This is then delivered via refrigerated transport to your door.

You'll receive a text upon delivery. Our drivers will endeavour to leave your order in a safe location out of direct sunlight where possible - please ensure to bring your order inside and put your meals in the fridge once delivered.

How much is shipping?

Our shipping fee is a flat rate of $15 for refrigerated delivery, ensuring your meals arrive fresh and safely chilled.

Does your food come frozen?

Nope - our food arrives to you freshly prepared by the kitchen. Your delivery will be sent to your door in a refrigerated truck, so it doesn’t need to be frozen – it’ll be ready for you to heat up as soon as you’re ready.

If you don’t plan on eating your meals by the use-by date, you can absolutely freeze them. When you're ready to eat, we advise reheating the meal from frozen instead of defrosting or thawing your meal out first. It'll take about 5-6 minutes in the microwave.

Missing delivery?

If there are missing items from your delivery, you must contact us on (03) 8669 0587 9am to 5pm (AEST/AEDT) within 24 hours of the delivery time and we will take steps to verify and confirm any such missing items. Please see our T&C's for further information.

Got a question?

Visit our help centre for more details.

Dineamic Customer Survey

To make sure your Dineamic experience is tailored perfectly for you, we’ve put together a quick survey. It only takes a few minutes to complete, plus you'll receive 15% off your next order! Just fill out the survey linked below and you'll receive your discount code straight to your inbox.


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