Regarding Easter Holidays
Our customer service team will be away on 18th, 21st & 25th April.

Easter Holidays

Heads up! Our CX team will be away on 18th, 21st & 25th April. We’ll get back to your messages as soon as we can after those dates

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Check out our delicious nutritious meals.

Delivery Checker

Enjoy our fresh, ready meals delivered straight to you! We currently deliver to over 4,000 suburbs, including major cities such as Melbourne, Sydney, Brisbane, Perth, Adelaide, Canberra, and Hobart, as well as a wide range of regional and rural areas. Enter your suburb and postcode below to check delivery cut-offs and available days in your area. We can't wait for you to try them.

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Delivery FAQS

How is the food delivered?

Our meals are delivered chilled, via refrigerated transport.

Your meals will be packed into an insulated cardboard box with a cooling gel pack. This is then delivered via refrigerated transport to your door.

You'll receive a text upon delivery. Our drivers will endeavour to leave your order in a safe location out of direct sunlight where possible - please ensure to bring your order inside and put your meals in the fridge once delivered.

How much is shipping?

Our shipping fee is a flat rate of $15 for refrigerated delivery, ensuring your meals arrive fresh and safely chilled.

Does your food come frozen?

Nope - our food arrives to you freshly prepared by the kitchen. Your delivery will be sent to your door in a refrigerated truck, so it doesn’t need to be frozen – it’ll be ready for you to heat up as soon as you’re ready.

If you don’t plan on eating your meals by the use-by date, you can absolutely freeze them. When you're ready to eat, we advise reheating the meal from frozen instead of defrosting or thawing your meal out first. It'll take about 5-6 minutes in the microwave.

Missing delivery?

If there are missing items from your delivery, you must contact us on (03) 8669 0587 9am to 5pm (AEST/AEDT) within 24 hours of the delivery time and we will take steps to verify and confirm any such missing items. Please see our T&C's for further information.

Got a question?

Visit our help centre for more details.

We love NDIS official logo

Order with a registered NDIS Meal Provider

Dineamic believes everyone should have the opportunity to enjoy affordable, healthy, and high-quality meals. As a NDIS approved meal provider, Dineamic are proud to provide healthy, sustainable and accessible meal options.

How NDIS with Dineamic works

Need a Quote

1. Get a quote now

To get started, simply complete the form below and a team member will create a personalised quote.

Personalised Quote & Service Agreement

2. Personalised Quote & Service Agreement

One of our friendly team members will create a personalised quote for approval and send through a service agreement for you to complete.

Plan Manager Confirmation

3. Plan Manager Confirmation

Once the documents are completed, we’ll reach out to your Plan Manager to get everything confirmed so you can start ordering from our delicious range of healthy meals.

Order & Enjoy

4. Order & Enjoy

When everything’s all set, a team member will get in touch to confirm your account and guide you through placing your first order of healthy, nutritious, and delicious meals!

Need a Quote

1. Fill out the form below

Fill out the form below and we’ll happily get in touch with you to get things rolling.

Personalised Quote & Service Agreement

2. Service Agreement

We will then send a service agreement (SA) to be completed prior to setting up your Dineamic account.

Plan Manager Confirmation

3. Dineamic NDIS Account

Once everything’s ready, one of our friendly team members will reach out to confirm your account and guide you to place your first order of healthy, nutritious, and delicious meals.

Order & Enjoy

4. Order, Enjoy & Claim back

When ordering your meals, you’ll need to pay the full amount upfront. After that, we’ll provide you with an NDIS-friendly invoice within 5 working days once order has been delivered. You can use this invoice to claim back NDIS portion 75% of the cost.

Need a Quote

1. Get a quote now

To get started, simply complete the form below and a team member will create a personalised quote.

Personalised Quote & Service Agreement

2. Personalised Quote & Service Agreement

One of our friendly team members will create a personalised quote for approval and send through a service agreement for you to complete.

Plan Manager Confirmation

3. NDIA Approval

Once completed, we’ll send the quote and service agreement to the NDIA for approval and the allocation of funds to create the service booking in PRODA.

Order & Enjoy

4. Order & Enjoy

When everything’s all set, a team member will get in touch to confirm your account and guide you through placing your first order of healthy, nutritious, and delicious meals!

Download Menu

NDIS Payment Calculator (Estimate)

Check if we deliver to your area
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Delivery is not available in this postcode/suburb. Check for any typo or an official name used in an address (e.g. St Kilda instead of Saint Kilda)

Prefer to email or phone?

Dineamic NDIS Food Delivery

We pride ourselves on being the best NDIS meal providers out there. See for yourself by following the 4 simple steps to get started with Dineamic: get a quote, sign your agreement, receive approval from NDIA, place your first order!

Please be aware that approval via the NDIA can take some time – but we’re here to assist you with every step along the way.

Check if we deliver to your area?

We deliver NDIS meals to all major cities - including Melbourne, Sydney, Perth, Brisbane, Adelaide and Hobart, Canberra and Darwin - plus a wide range of regional areas. For a list of all postcodes please enter your postcode in the postcode checker at the top of the page.

How to order?

You can order online with Dineamic on the website or over the phone. We accept credit or debit cards as payment options. If you order online, you can use PayPal, ZipPay, or AfterPay.

Payments (Plan/Agency Managed/HCP)

Once we’ve received the required documents for your NDIS or HCP plan, you’ll be required to pay a 25% co-payment for the meals (30% for HCP). The remaining cost, as well as any associated delivery charges, will be covered by your NDIS or HCP funding, and we’ll take care of all the admin for you.

Payments (Self Managed)

Once we’ve received the required documents, when ordering your meals, you’ll need to pay the full amount upfront. After that, we’ll provide you with an NDIS-friendly invoice within 5 working days. You can use this invoice to claim back 75% of the cost.

NDIS FAQs