Regarding upcoming public holiday

Christmas and New Year

Our team will be unavailable on 25 Dec, 26 Dec and 1 Jan. We'll be back to assist you on the following business days. Wishing you a joyful festive season!

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Delivery Checker

We currently deliver to Melbourne, Sydney, Brisbane, Perth, Adelaide, Hobart and some regional areas. Enter your suburb and postcode below to see delivery cut offs and delivery days.

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Holiday Delivery Schedule

Christmas & New Year

Due to the upcoming public holidays, please note the following delivery schedule changes:

VIC:

No Deliveries:

  • Wednesday 25 December 2024
  • Thursday 26 December 2024
  • Wednesday 1 January 2025
  • Thursday 2 January 2025

Order Deadlines:

  • To ensure delivery on Friday 27 December 2024, place your order by Monday 23 December 2024
  • To ensure delivery on Friday 3 January 2025, place your order by Monday 30 December 2024

NSW/ACT:

No Deliveries:

  • Wednesday 25 December 2024
  • Thursday 26 December 2024
  • Sunday 29 December 2024 - Thursday 2 January 2025

Order Deadlines:

  • To ensure delivery on Friday 27 December 2024 or Saturday 28 December 2024, place your order by Sunday 22 December 2024
  • To ensure delivery on Friday 3 January 2025 or Saturday 4 January 2025, place your order by Sunday 29 December 2024

QLD:

No Deliveries:

  • Thursday 26 December 2024
  • Sunday 29 December 2024
  • Monday 30 December 2024
  • Thursday 2 January 2025

Order Deadlines:

  • To ensure delivery on Friday 27 December 2024 or Saturday 28 December 2024, place your order by Sunday 22 December 2024
  • To ensure delivery on Friday 3 January 2025 or Saturday 4 January 2025, place your order by Sunday 29 December 2024

SA:

No Deliveries:

  • Thursday 26 December 2024
  • Thursday 2 January 2025

Order Deadlines:

  • To ensure delivery on Friday 27 December 2024 or Saturday 28 December 2024, place your order by Sunday 22 December 2024
  • To ensure delivery on Friday 3 January 2025 or Saturday 4 January 2025, place your order by Sunday 29 December 2024

TAS/WA:

No Deliveries:

  • Wednesday 25 December 2024
  • Wednesday 1 January 2025

We apologise for any inconvenience this may cause and appreciate your understanding.

Delivery FAQS

How is the food delivered?

Our meals are delivered chilled, via refrigerated transport.

Your meals will be packed into an insulated cardboard box with a cooling gel pack. This is then delivered via refrigerated transport to your door.

You'll receive a text upon delivery. Our drivers will endeavour to leave your order in a safe location out of direct sunlight where possible - please ensure to bring your order inside and put your meals in the fridge once delivered.

How much is shipping?

Our shipping fee is a flat rate of $15 for refrigerated delivery, ensuring your meals arrive fresh and safely chilled.

Does your food come frozen?

Nope - our food arrives to you freshly prepared by the kitchen. Your delivery will be sent to your door in a refrigerated truck, so it doesn’t need to be frozen – it’ll be ready for you to heat up as soon as you’re ready.

If you don’t plan on eating your meals by the use-by date, you can absolutely freeze them. When you're ready to eat, we advise reheating the meal from frozen instead of defrosting or thawing your meal out first. It'll take about 5-6 minutes in the microwave.

Missing delivery?

If there are missing items from your delivery, you must contact us on (03) 8669 0587 9am to 5pm (AEST/AEDT) within 24 hours of the delivery time and we will take steps to verify and confirm any such missing items. Please see our T&C's for further information.

Got a question?

Visit our help centre for more details.

stock of healthy food

Food Safety Week (November 9-15)

Happy Food Safety Week!

As a healthy food manufacturer, we take food safety very seriously here at Dineamic. In light of the Food Safety Week, we thought that'd it would be a great time to share some useful information, especially when it comes to safely defrosting your meals. This year the theme for Food Safety Week is ‘myth busting’. I.e. Is the ‘five second rule’ really true? (No!) Here are the top myths as listed on the Food Safety Information Council website: 1. If I get food poisoning it is most likely the last meal I ate. Everyone blames their food poisoning on the last meal they ate but some forms of food poisoning can take days or even weeks to eventuate. 2. You can tell if chicken or minced meat dishes are cooked safely by tasting or if the juices run clear. A thermometer is the only way to know your food is cooked correctly to an internal 75°C. Food poisoning, when mild, is just a bit of gastro. While vomiting and diarrhoea are the most common symptoms, food poisoning in extreme forms can cause reactive arthritis, kidney or nerve damage and hepatitis. Each year food poisoning results in 31,920 hospitalisations, 86 deaths and 1 million visits to doctors. 3. If you are a vegetarian, your risk of food poisoning is low. Food poisoning outbreaks have been caused by fruit and vegetable food items such as rockmelon, frozen berries, semi-dried tomatoes, orange juice, salad items and cooked rice. 4. Homemade mayonnaise and aioli are better than the commercial ones. They might taste better but did you know they are a major cause of food poisoning outbreaks in Australia? If you wish to make your own mayonnaise and aioli, prepare small amounts and use immediately. Adding enough vinegar can also stop any Salmonella that may be present from growing – it does affect the taste, but it makes the product safe. A touch of sugar can reduce the sourness. 5. If you’ve defrosted frozen meat or chicken it can’t be safely refrozen. From a safety point of view it is fine to refreeze defrosted meat or chicken or any frozen food as long as it was defrosted in a fridge running at 5°C or below. You may have lost some quality in defrosting then refreezing as the cells break down a little and the food can become slightly watery. Another option is to cook the defrosted food and then divide into small portions and refreeze once it has stopped steaming.

How to safely defrost food:

Dineamic Beetroot and dill risotto

— Never defrost food on the benchtop or in an unrefrigerated environment. Doing so increases the risk of bacteria growth and food poisoning. Food should not be left at room temperature for more than two hours. — The safest (but also slowest) way to defrost food is in the fridge. If defrosting in the fridge, place food on the bottom shelf so it doesn’t drip on anything. Food defrosted and kept in the fridge can be safely refrozen, but may lose some quality. — A microwave can also safely be used to defrost food. Make sure that food is defrosted completely and cooked all the way through before consuming. This way is quicker than fridge defrosting, but food should not be refrozen. — If you forget to defrost your food, it is safe to cook from frozen, but you will need to allow 50% more cooking time.
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