Regarding upcoming public holiday

Christmas and New Year

Our team will be unavailable on 25 Dec, 26 Dec and 1 Jan. We'll be back to assist you on the following business days. Wishing you a joyful festive season!

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Delivery Checker

We currently deliver to Melbourne, Sydney, Brisbane, Perth, Adelaide, Hobart and some regional areas. Enter your suburb and postcode below to see delivery cut offs and delivery days.

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Holiday Delivery Schedule

Christmas & New Year

Due to the upcoming public holidays, please note the following delivery schedule changes:

VIC:

No Deliveries:

  • Wednesday 25 December 2024
  • Thursday 26 December 2024
  • Wednesday 1 January 2025
  • Thursday 2 January 2025

Order Deadlines:

  • To ensure delivery on Friday 27 December 2024, place your order by Monday 23 December 2024
  • To ensure delivery on Friday 3 January 2025, place your order by Monday 30 December 2024

NSW/ACT:

No Deliveries:

  • Wednesday 25 December 2024
  • Thursday 26 December 2024
  • Sunday 29 December 2024 - Thursday 2 January 2025

Order Deadlines:

  • To ensure delivery on Friday 27 December 2024 or Saturday 28 December 2024, place your order by Sunday 22 December 2024
  • To ensure delivery on Friday 3 January 2025 or Saturday 4 January 2025, place your order by Sunday 29 December 2024

QLD:

No Deliveries:

  • Thursday 26 December 2024
  • Sunday 29 December 2024
  • Monday 30 December 2024
  • Thursday 2 January 2025

Order Deadlines:

  • To ensure delivery on Friday 27 December 2024 or Saturday 28 December 2024, place your order by Sunday 22 December 2024
  • To ensure delivery on Friday 3 January 2025 or Saturday 4 January 2025, place your order by Sunday 29 December 2024

SA:

No Deliveries:

  • Thursday 26 December 2024
  • Thursday 2 January 2025

Order Deadlines:

  • To ensure delivery on Friday 27 December 2024 or Saturday 28 December 2024, place your order by Sunday 22 December 2024
  • To ensure delivery on Friday 3 January 2025 or Saturday 4 January 2025, place your order by Sunday 29 December 2024

TAS/WA:

No Deliveries:

  • Wednesday 25 December 2024
  • Wednesday 1 January 2025

We apologise for any inconvenience this may cause and appreciate your understanding.

Delivery FAQS

How is the food delivered?

Our meals are delivered chilled, via refrigerated transport.

Your meals will be packed into an insulated cardboard box with a cooling gel pack. This is then delivered via refrigerated transport to your door.

You'll receive a text upon delivery. Our drivers will endeavour to leave your order in a safe location out of direct sunlight where possible - please ensure to bring your order inside and put your meals in the fridge once delivered.

How much is shipping?

Our shipping fee is a flat rate of $15 for refrigerated delivery, ensuring your meals arrive fresh and safely chilled.

Does your food come frozen?

Nope - our food arrives to you freshly prepared by the kitchen. Your delivery will be sent to your door in a refrigerated truck, so it doesn’t need to be frozen – it’ll be ready for you to heat up as soon as you’re ready.

If you don’t plan on eating your meals by the use-by date, you can absolutely freeze them. When you're ready to eat, we advise reheating the meal from frozen instead of defrosting or thawing your meal out first. It'll take about 5-6 minutes in the microwave.

Missing delivery?

If there are missing items from your delivery, you must contact us on (03) 8669 0587 9am to 5pm (AEST/AEDT) within 24 hours of the delivery time and we will take steps to verify and confirm any such missing items. Please see our T&C's for further information.

Got a question?

Visit our help centre for more details.

How to Eat Gluten Free when Dining Out

How to Eat Gluten Free when Dining Out

Dineamic Blog Post | Gluten Free Dining Out

For every 1 in 70 Australians living with coeliac disease a strict avoidance of gluten is the only known method of managing the condition effectively. If you’ve been recently diagnosed and have no idea where to start and are now low-key freaking out about the next social event with the fam, we’re here to share our tips on how to enjoy a gluten-free meal and take the stress out of dining out.

Read our past blog about all things Gluten

PLAN AHEAD

Research. Research. Research.

Plan by looking up restaurants ahead of time and if available, look for those with gluten-free menus. Do not be afraid to contact the restaurant ahead of time to speak to the chef about their processes and what they have available for you. This is particularly important as a report from 2018 came out revealing that almost 10% of ‘gluten-free’ products actually contained gluten, which led to necessary re-education and training for those in the industry.


Start off by calling a day before during a non-busy period so that your needs are communicated through effectively. Alternatively, Coeliac Australia provides a directory of restaurants that undergo an extensive accreditation process that comply with their gluten free standard, so you can have added confidence every precaution is taken to make sure your meal is gluten free. Social media groups with members also living with coeliac disease can also provide insight into new and upcoming restaurants for you to scope out as well, however while one member may have had a good experience it’s still a good idea to do your own research as well.

TALK TO THE WAIT STAFF

Clear communication is key when it comes to ensuring a good experience. Let the staff know you are coeliac and require a gluten-free diet. It may be necessary to reiterate the importance of needing a gluten-free meal to staff members as it is much more than just the acute symptoms that come from eating gluten and more so the risk of other chronic diseases that could potentially arise if exposed to gluten. Fortunately, the awareness of coeliac disease and the seriousness of the need to adhere to a gluten-free diet is much more commonly known among the community, making it easier for staff to know the severity of the consequences and the seriousness of needing to adhere to this diet.

COMMON QUESTIONS TO ASK

Now that you’ve planned and informed the staff, the next step is to double check your order. Again, do not be afraid to ask plenty of questions before ordering to help narrow down whether the meals and processes in place are safe for you to eat or not.

Some examples include:

  • Do any of the dressing or sauces contain wheat or flour?
  • Are any of the meals marinated in a sauce that may contain gluten?
  • Is there a dedicated fryer/tray/oven/pot for gluten-free meals?
  • Are gluten-free meals cooked on a separate surface to gluten-containing meals. If not, what processes are in place to prevent cross contamination?
  • Are any thickeners added to meals that include flour?

Share your tips on how you dine out when eating gluten-free in the comments below!

Dineamic Blog Post | Healthy Alternatives Edible Oil

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