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Delivery FAQS

How is the food delivered?

Our meals are delivered chilled, via refrigerated transport.

Your meals will be packed into an insulated cardboard box with a cooling gel pack. This is then delivered via refrigerated transport to your door.

You'll receive a text upon delivery. Our drivers will endeavour to leave your order in a safe location out of direct sunlight where possible - please ensure to bring your order inside and put your meals in the fridge once delivered.

How much is shipping?

Our shipping fee is a flat rate of $15 for refrigerated delivery, ensuring your meals arrive fresh and safely chilled.

Does your food come frozen?

Nope - our food arrives to you freshly prepared by the kitchen. Your delivery will be sent to your door in a refrigerated truck, so it doesn’t need to be frozen – it’ll be ready for you to heat up as soon as you’re ready.

If you don’t plan on eating your meals by the use-by date, you can absolutely freeze them. When you're ready to eat, we advise reheating the meal from frozen instead of defrosting or thawing your meal out first. It'll take about 5-6 minutes in the microwave.

Missing delivery?

If there are missing items from your delivery, you must contact us on (03) 8669 0587 9am to 5pm (AEST/AEDT) within 24 hours of the delivery time and we will take steps to verify and confirm any such missing items. Please see our T&C's for further information.

Got a question?

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What on Earth is 2 & 5?

What on Earth is 2 & 5?

Dineamic Blog | What on Earth is 5 & 2?

We all know we’re supposed to be getting ‘2&5-a-day’ of fruit and veg but what on earth is 1 serve? Do frozen veggies count? Do chips count? Surely our green juice counts right?

Let’s go back to the root of the numbers, they weren’t pulled out of thin air of course. They were actually based off of the World Health Organisation’s internationally recognised standard serving size of 400g of fruit and vegetables per person per day (not including potatoes and starchy tubers). Now unless you’re a real savvy cook or carry a measuring cup around with you 400g is hard to know straight off the bat. To make the message clearer, campaigners and marketers came up with the model of ‘2’ and ‘5’ which roughly equated to these recommendations and simple enough that you could count them on one hand.

Despite the clear message however, the last Australian Health Survey conducted in 2011-13 indicated that on average we consume 2.7 serves of vegetables and legumes/beans per day, leaving less than 4% of Aussies consuming the minimum amount of fruit & veggies and legumes/beans of 2 and 5 servings.

For the 96% Australians that aren’t getting their minimum number of servings, we’re here to help. Here’s our handy guide of what counts as one serve and how to get ‘2’ and ‘5’ serves of fruit and vegetables per day, trust us when we say it’s not as hard as you think.

What counts as a serve?

Fruit

Fruits are packed with essential nutrients such as fibre, vitamins, minerals, phytochemicals and water with endless evidence indicating their role in preventing chronic diseases.

Determined by the Australian Dietary Guidelines, one serving of fruit is roughly 150g or 350kJ or in other words:

Fresh Fruit

1

Apple

1

Orange

1

Banana

1

Pear

1

Nectarine

1 large

Mandarin

1 large or 2 small

Kiwis

2

Apricots

½ cup

Fruit Salad

½ cup

Grapes

1

Pear

½ cup

Berries

Dried Fruit

1 ½ Tablespoons

Sultanas, currants, dried cranberries or raisins

2

Figs

2

Prunes

4

Apricot Halves

Canned Fruit

2

Pear Halves

2

Peach Halves

2

Pineapple Rings

4

Apricot Halves

10

Pineapple Chunks

Source: check out our sources here and here

Half a cup of pure fruit juice with no added sugar is also considered one serve however best advice is to include these options occasionally as juices are relatively low in fibre and do not substitute for whole fruits. Canned varieties are also best with no added sugars or syrup in them.

Vegetables

Vegetables are nutrient power houses, but we don’t need to tell you that. They are rich in vitamins, fibre, potassium, minerals, antioxidants and phytochemicals with clear scientific evidence in its role in also preventing chronic diseases.

One serving of vegetables is roughly 75g or 100 – 350kJ:

Vegetables

½ cup

Cooked Green or Orange Vegetables

½ cup

Canned or dried beans, peas or lentils (including tomato – canned)

1 cup

Green leafy or raw vegetable salads

½ cup

Sweet Corn

½ medium

Potato or Starchy Vegetable (e.g. tubers, roots)

1 medium

Tomato or ~ 7 cherry tomatoes

1 medium

Onion or other bulb vegetables

Source: https://www.eatforhealth.gov.au/food-essentials/how-much-do-we-need-each-day/serve-sizes

Yes, chips are technically potatoes however starchy vegetables are also served as carbohydrates or in this case as part of the ‘discretionary’ food group.  Frozen vegetables on the other hand are absolutely considered a great source of vegetables and offer other nutritional benefits as well. To find out more on frozen veggies read this post here

Handy Tips to get your “2 and 5”

It may seem impossible at first, but it’s completely achievable. By following these tricks you’ll be upping your number of serves in no time.

  • Aim to add veggies in every meal especially breakfast, if you don’t have enough time in the morning meal planning and prepping works a treat (try veggie loaded frittatas or savoury veggie oatmeal, you may be surprised at how tasty it can be).
  • Fill your plate so that at least half is veggies.
  • Don’t be afraid to mix fresh, frozen & canned sources of veggies into your meal
  • Make your smoothies with a “2:1” vegetable to fruit ratio.
  • Variety is key so eat the rainbow with fruits and veggies

Meal Plan for a day:

Who likes meal planning? We do! (Check out our past post here). Need some help? Here’s a meal plan we made up earlier that will make sure you* get the right number of serves a day.

Breakfast
Bircher muesli with berries
Coffee with Milk
Fruit: 0.5 serve | Grains: 2 serves | Dairy: 0.25 serves

Morning Tea

Muesli Slice
Banana smoothie - Add 250ml Soy Milk & 1 Tablespoon Yoghurt & Chia Seeds
Fruit: 1 serve | Grains: 0.5 serves | Dairy: 1 serve 

Lunch
Rustic Tomato and Ancient Grain Soup
Add 2 slices x wholemeal crusty bread with melted cheese.
Vegetable: 2.5 serves | Grain: 2 serves | Dairy: 1 serve 

Afternoon Snack
Apple
2 x Vita Wheat w/ Heirloom tomatoes, feta and basil
Fruit: 1 serve | Grain: 0.5 serves | Dairy: 0.5 serves

Dinner
Chicken Burrito Bowl
     250g Chicken Burrito Mix
     Topped with:
     1/2 cup of canned black beans
     1/4 Avocado (or more!)
     Tomato Salsa or Pico de Gallo
     1 Cup Green Leafy salad
     Sour Cream/Yoghurt
     1/2 Cup of Cooked Quinoa
Vegetables: 6 serves | Lean Protein: 2.3 serves | Grains: 1 serve | Dairy: 0.25 serves

Evening Snack
Cocoa Brownie Power Balls
Discretionary: 1 serve

*Recommendations are based off adult women between 19 – 50 years of age. Recommended servings vary according to age, sex and level of physical activity.

 

Not only are fruit and vegetables nutrient dense, they’re a simple way to improve your health in the long term. Through planning, creativity and awareness getting in those serves can be simple.

For more information:

Visit: https://www.eatforhealth.gov.au/

Dineamic Blog | Is Meal Planning the new Meal Prep?

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